About

Terms & Conditions

Payment Options Credit Cards Visa, MasterCard and American Express are accepted. Handling and shipping will be added as outlined below as well as local sales tax for companies within California. Purchase Orders Purchase orders are accepted from existing DECO account holders in good standing. If you would like to establish a DECO account, please download our Credit Application. Our terms are net 30 unless otherwise specified. Prepaid You may prepay by check. If shipping within California please add the appropriate county sales tax and use the table below to calculate shipping. Shipping All printed material is shipped via UPS. All shipments will be shipped by UPS ground unless expedited shipping is requested. Our shipping rates are outlined below. Some items that are not available for download are available for fax service. Our turnaround time for fax requests is one hour or less. All orders for items that are in stock will ship the same day. Our order cut off time is 3:00pm PST. Tracking information will be emailed to you when your order is shipped. Total Hardcopy Amount $1-$250 $251-$500 $501-$1000 $1001-$2001 $2000+ Domestic US 48 UPS Ground $8.00 $15.00 $24.00 $36.00 2% UPS 3-day $11.00 $17.00 $28.00 $41.00 3% UPS 2-day $16.00 $20.00 $32.00 $50.00 4% UPS Next Day $23.00 $24.00 $37.00 $59.00 5%   Hawaii, Alaska and Canada UPS Ground $19.00 $22.00 $32.00 $40.00 2% UPS 3-day N/A N/A N/A N/A N/A UPS 2-day $22.00 $27.00 $36.00 $50.00 4% UPS Next Day $27.00 $42.00 $47.00 $54.00 5%   International Express $23.00 $36.00 $69.00 $85.00 4% Returns All requests for returns must be made within 30 days of purchase. Please call 818.782.1010 or email service@doceng.com for a return authorization. Special orders, age dated material and electronic document sales are final and cannot be returned. All returns are subject to a 15% restocking fee. Handling and shipping charges cannot be refunded. Pricing All prices reflect changes last made to the DECO website. These prices are subject to change at any time without notice.